Today, users are demanding for application’s ability to integrate both data and services across several platform devices with internet servers act as a backbone. Having said this, win your way using Spiceworks. It provides systems management, inventory and service helpdesk application. It caters for small and medium enterprises, and use it to monitor, manage, inventory and report on organisation’s software and hardware assets. The beauty of Spiceworks is not only it supports multi-platform machines but other IP addressable devices as well such as routers, VOIP phones, network printers and many others. Users can manage and respond to service tickets using their mobile phones.
It is easy-to-use with comprehensive, system and network management tools provided for free. Sounds mesmerising! Spiceworks survive mainly from the sponsor’s advertisement embedded on its application. They allocated 20% of the display screen on the right hand side for advertisements. Nevertheless, it is related to IT field which might be useful in getting relevant IT stuffs. Unfortunately, antivirus might trigger this as adware viruses due to displayed advertisements which require disabling some firewall settings for it to run smoothly.
A good comparison to Spiceworks would be Salesforce CRM. Unfortunately, its services are limited to 30-days trial period which requires payment upon continuing its services. Furthermore, most of the mashup APIs are not provided freely.
Spiceworks scan the entire organisation’s network inventory including remote office locations and standby devices through an agent-less scan approach. It uses protocol like WMI, SSH and SNMP to recall the network and get information from all those devices, hardwares, softwares and other drivers. This can be set automatically to retrieve up-to-date information. Interestingly, it could also track non-network devices and generate custom, professional-looking reports on all network assets instantaneously. All the data are securely stored on the local network behind the firewall. Spiceworks community is a big neighbourhood component of embedded collaboration that helps each other to solve problem.
Spiceworks is known as knowledge user community as it gets better based on user’s feedbacks and allows installation of widgets and plug-ins for customization preferences. Consequently, it would be valuable in future as it allows flexibility, expandability, modularity as well as interoperability. Indeed, the mobile device usage provides potential to act as a significant data reporter rather than just data consumer. This data has implicitly or explicitly impacted to the Spiceworks communities. So, what are you waiting for? Spice up your life with Spiceworks!
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- Admin. (2008). Why I gave up on Spiceworks. Retrieved April 12, 2010.